BRI is also directly involved in providing assistance to the flood victims by setting up emergency posts that also provides medical assistance to the people. "Despite the flooding, customers have no need to worry as the bank will continue to provide solutions for its customers,” said Budi Satria, Corporate Secretary of BRI.Īccording to Budi, the bank will provide various e-channel services, such as BRI Internet Banking, BRI Epay, BRI EDC, ATM BRI, as well BRI-Link agent, that are available throughout the region. Around 92 BRI branch offices and 89 of BRI's ATMs are facing daily operational issues due to the high volume of water in several flood-prone areas such as Jelambar, Kemayoran, Cileduk, Semper, Kelapa Gading, and many more.įortunately, BRI still seeks to maximize its working capacity, especially in providing its services to the public. Nevertheless, he warned BRI customers to remain alert for all types of frauds in banking.While the flooding in Jakarta cannot be resolved overnight, the economic activity within the capital is facing a huge challenge as the situation is beginning to affect daily business, including BRI. "The BRI digital banking service, such as BRImo, is very user-friendly and secure as well as offers several financial transaction features for customers in fulfilling their banking needs," Gunarto explained. He urged customers to not harbor concerns about transaction security through BRI's digital banking services, such as BRImo or BRI internet banking. Another step is by conducting investigations on the crime perpetrators, creators, and spreaders of the fake websites, he affirmed. Gunarto noted that in protecting the public from customer data abuse, BRI had taken measurable steps in cooperation with the authorities by blocking suspicious websites that contain false information. He also advised customers to not give personal or banking data, such as account numbers, card numbers, PINs of users, and internet banking and OTP passwords to irresponsible parties through fake websites and links that use BRI's name. However, Gunarto reminded that the BRI had urged its customers to be more careful and not easily trust the links received through messages on smartphones. To maintain the confidentiality of its customer data, BRI already has in place a data privacy program that is able to protect customer data from theft by fraudsters in the cyberspace. Gunarto affirmed that the security of personal and customer banking data was BRI's main concern, particularly in the midst of rapid digitalization. "Make sure if the information is true, check if it is sourced from the official banking website, and do not give personal banking data to other people or strangers on behalf of BRI," he emphasized in an official statement received here on Tuesday. BRI Corporate Secretary Aestika Oryza Gunarto affirmed that the bank only uses official channels, the website, and officially verified or blue-checked social media channels (Instagram), bankbri_id (Twitter), Bank BRI (Facebook), and Bank BRI (YouTube) in furnishing various information and details on official BRI programs. Jakarta (ANTARA) - State-run Bank Rakyat Indonesia (BRI) has called on the public to exercise greater caution in their use of the digital world to avoid falling prey to website frauds or getting hoodwinked by fake links. He advised customers to be able to confirm suspicious activities through BRI's official call center on 14017 or 1500017. Illustration - Banking fraud through an unofficial website on behalf of BRI. BRI seeks greater public vigil to avoid digital banking frauds